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All Services Operational

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Welcome to the CSL Group Status Page, this service aims to show the real time service status and any known issues with platform availability. If you are experiencing issues that are not listed here, please get in touch with CSL Support. If the issue is listed here, updates will be provided on this status page as they become available. CSL Support can be contacted on +44 (0)1895 474 444 for assistance with device related issues or IoT connectivity. The CSL IT service desk is also available on +44 (0)1895 474 424 for ARC connectivity or platform support.

DualCom Pro

Operational

CSL Connected & MiniAir

Operational

Emizon

Operational

WebWay

Operational

DualCom GradeShift & UDL

Operational

Test Status IO

Operational

Gemini Portals

Operational

ECHO Connectivity

Operational

SIM Only

Operational

DualCom Pro EUROPE

Operational

DualCom GradesShift & UDL EUROPE

Operational

Emizon EUROPE

Operational

WebWay EUROPE

Operational

CSL Connected & MiniAir EUROPE

Operational

CSL IoT Managed Router 4G

Operational

CSL IoT Managed Router Pro

Operational

Mobile Network Core - Tele2

Operational

Mobile Network Core - Telefonica

Operational

Mobile Network Core - Three

Operational

Mobile Network Core - T-Mobile

Operational

Mobile Network Core - Vodafone

Operational

Customer Contact Channels

Operational

IoT.Live Platform UK/Europe

Operational

rSIM UK/Europe

Operational

2

Upcoming Maintenances

0

Incidents Last 7 Days

External Services

MS Office365

Scheduled Maintenance

Schedule

January 21, 2025 11:00 - 12:00 GMT

Components

CSL IoT Managed Router 4G, CSL IoT Managed Router Pro

Service

CSL IoT Core Network

Description

Add a new transit link at CSL's secondary datacenter to enhance the resiliency and BW throughput. During this activity, there will not be any impact on IOT services. However, if we experience any unforeseen issues, please expect a brief interruption on customer traffic during the activity.

Schedule

February 5, 2025 10:00 - 12:00 GMT

Components

CSL IoT Managed Router 4G, CSL IoT Managed Router Pro

Service

CSL IoT Core Network

Description

To add a new 10G interconnect from Colt to the existing interconnects from Interxion, which will provide more resiliency and stability for the intra-datacenter connectivity's. During this process, there will not be any impact on IOT services. However, if we experience any unforeseen issues, please expect a brief interruption in customer traffic during the activity.


January 13, 2025 17:04 GMT
[Update] The maintenance has been rescheduled for the 05/02/25 from 10 am to 12pm.

History

No incidents in the last day