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All Services Operational

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Welcome to the CSL Group Status Page, this service aims to show the real time service status and any known issues with platform availability. If you are experiencing issues that are not listed here, please get in touch with CSL Support. If the issue is listed here, updates will be provided on this status page as they become available. CSL Support can be contacted on +44 (0)1895 474 444 for assistance with device related issues or IoT connectivity. The CSL IT service desk is also available on +44 (0)1895 474 424 for ARC connectivity or platform support.

DualCom Pro

Operational

CSL Connected & MiniAir

Operational

Emizon

Operational

WebWay

Operational

DualCom GradeShift & UDL

Operational

Gemini Portals

Operational

ECHO Connectivity

Operational

SIM Only

Operational

DualCom Pro EUROPE

Operational

DualCom GradesShift & UDL EUROPE

Operational

Emizon EUROPE

Operational

WebWay EUROPE

Operational

CSL Connected & MiniAir EUROPE

Operational

CSL IoT Managed Router 4G

Operational

CSL IoT Managed Router Pro

Operational

Mobile Network Core - Tele2

Operational

Mobile Network Core - Telefonica

Operational

Mobile Network Core - Three

Operational

Mobile Network Core - T-Mobile

Operational

Mobile Network Core - Vodafone

Operational

Customer Contact Channels

Operational

IoT.Live Platform UK/Europe

Operational

rSIM UK/Europe

Operational

3

Upcoming Maintenances

0

Incidents Last 7 Days

External Services

MS Office365

Scheduled Maintenance

Planned MaintenanceP4 - Planned Maintenance

Schedule

September 18, 2025 10:00 - 16:00 BST

Components

DualCom Pro

Service

Radio Connectivity, LAN Connectivity, ARC Connectivity

Description

The CSL Team will perform Planned Maintenance during the above window. During that time data connections may drop, which may result in momentary communication path failures and restores.
Planned MaintenanceP4 - Planned Maintenance

Schedule

September 23, 2025 10:00 - 16:00 BST

Components

DualCom Pro

Service

Radio Connectivity, LAN Connectivity, ARC Connectivity

Description

The CSL Team will perform Planned Maintenance during the above window. During that time data connections may drop, which may result in momentary communication path failures and restores.
Planned maintenance - MagentaP4 - Planned Maintenance

Schedule

September 30, 2025 06:00 - 10:00 BST

Components

CSL IoT Managed Router 4G, CSL IoT Managed Router Pro

Service

Mobile Connectivity

Description

CSL Connectivity partner Magenta will be performing preventative maintenance . Maintenance schedule: Date: 30th-September-2025 Start time: 06:00 UK local time End time: 10:00 UK local time Please be advised that intermittent service interruptions may occur during the maintenance.

History

No incidents in the last day