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All Services Operational

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Welcome to the CSL Group Status Page, this service aims to show the real time service status and any known issues with platform availability. If you are experiencing issues that are not listed here, please get in touch with CSL Support. If the issue is listed here, updates will be provided on this status page as they become available. CSL Support can be contacted on +44 (0)1895 474 444 for assistance with device related issues or IoT connectivity. The CSL IT service desk is also available on +44 (0)1895 474 424 for ARC connectivity or platform support.

DualCom Pro

Operational

CSL Connected & MiniAir

Operational

Emizon

Operational

WebWay

Operational

DualCom GradeShift & UDL

Operational

Gemini Portals

Operational

ECHO Connectivity

Operational

SIM Only

Operational

DualCom Pro EUROPE

Operational

DualCom GradesShift & UDL EUROPE

Operational

Emizon EUROPE

Operational

WebWay EUROPE

Operational

CSL Connected & MiniAir EUROPE

Operational

CSL IoT Managed Router 4G

Operational

CSL IoT Managed Router Pro

Operational

Mobile Network Core - Tele2

Operational

Mobile Network Core - Telefonica

Operational

Mobile Network Core - Three

Operational

Mobile Network Core - T-Mobile

Operational

Mobile Network Core - Vodafone

Operational

Customer Contact Channels

Operational

IoT.Live Platform UK/Europe

Operational

rSIM UK/Europe

Operational

2

Upcoming Maintenances

0

Incidents Last 7 Days

External Services

Azure

MS Office365

Status.io

Scheduled Maintenance

CR00012343 - Planned maintenance GDSP APN(gdsp.cslm2m.com) MigrationP4 - Planned Maintenance

Schedule

July 14, 2025 10:00 - 13:00 BST

Components

CSL IoT Managed Router 4G, CSL IoT Managed Router Pro, Mobile Network Core - Vodafone

Service

Data, Mobile Connectivity

Description

Please be advised that maintenance is currently planned for July 14th; however, this is subject to confirmation based on our service provider’s availability. A formal notification will be issued once the schedule is finalized. During the scheduled maintenance window, CSL will be migrating the GDSP APN, gdsp.cslm2m.com. Short interruption of service could be expected during the migration process. The planned migration is to optimize the APN services and its resiliency. We are taking all necessary precautions to minimize impact on users and anticipate a smooth migration.
CR00012344 - Planned maintenance GDSP2(gdsp2.cslm2m.com) APN and Radius MigrationP4 - Planned Maintenance

Schedule

July 16, 2025 10:00 - 13:00 BST

Components

CSL IoT Managed Router 4G, CSL IoT Managed Router Pro, Mobile Network Core - Vodafone

Service

Data, Mobile Connectivity

Description

CR00012344 - Planned maintenance GDSP2(gdsp2.cslm2m.com) APN and Radius Migration Please be advised that maintenance is currently planned for July 16th; however, this is subject to confirmation based on our service provider’s availability. A formal notification will be issued once the schedule is finalized. During the scheduled maintenance window, CSL will be migrating the GDSP2 APN and Radius services. Short interruption of service could be expected on below APN's during the migration process. APN's: 1. gdsp.cslm2m.com(only new data sessions will be impacted, all active data sessions should not be impacted). 2. gdsp2.cslm2m.com. The planned migration is to optimize the APN services and its resiliency. We are taking all necessary precautions to minimize impact on users and anticipate a smooth migration.

History

No incidents in the last day