Header Image
All Services Operational

Updated a few seconds ago

Welcome to the CSL Group Status Page, this service aims to show the real time service status and any known issues with platform availability. If you are experiencing issues that are not listed here, please get in touch with CSL Support. If the issue is listed here, updates will be provided on this status page as they become available. CSL Support can be contacted on +44 (0)1895 474 444 for assistance with device related issues or IoT connectivity. The CSL IT service desk is also available on +44 (0)1895 474 424 for ARC connectivity or platform support.

DualCom Pro

Operational

CSL Connected & MiniAir

Operational

Emizon

Operational

WebWay

Operational

DualCom GradeShift & UDL

Operational

Gemini Portals

Operational

ECHO Connectivity

Operational

SIM Only

Operational

DualCom Pro EUROPE

Operational

DualCom GradesShift & UDL EUROPE

Operational

Emizon EUROPE

Operational

WebWay EUROPE

Operational

CSL Connected & MiniAir EUROPE

Operational

CSL IoT Managed Router 4G

Operational

CSL IoT Managed Router Pro

Operational

Mobile Network Core - Tele2

Operational

Mobile Network Core - Telefonica

Operational

Mobile Network Core - Three

Operational

Mobile Network Core - T-Mobile

Operational

Mobile Network Core - Vodafone

Operational

Customer Contact Channels

Operational

IoT.Live Platform UK/Europe

Operational

rSIM UK/Europe

Operational

2

Upcoming Maintenances

1

Incidents Last 7 Days

External Services

Azure

MS Office365

Status.io

Scheduled Maintenance

Planned Maintenance Notification - CR00014124P4 - Planned Maintenance

Schedule

June 18, 2026 10:00 - 13:00 BST

Components

CSL IoT Managed Router Pro

Service

Broadband Connectivity

Description

<b>Subject: </b> Notification - CR00014124 <b>Change ID: </b>CR00014124 <b>Description: </b> As part of CSL’s secondary data centre migration programme, the broadband circuit will be migrated from the existing secondary data centre to the new data centre. Following the migration, all new broadband connections for the secondary data centre will be steered towards the new circuit and will be established in the new data centre. Existing active sessions will not be impacted by this migration. <b>Expected Impact: </b> No impact is expected during the migration activity itself. However, if any unforeseen issues are encountered during the process, a brief service interruption may occur for new broadband connections, up to 10 minutes. <b>Reason for Change: </b> CSL’s secondary data center migration and ensure continued service stability and resilience.
Planned Maintenance Notification - CR00014364P4 - Planned Maintenance

Schedule

June 23, 2026 08:00 - 16:00 BST

Components

CSL IoT Managed Router 4G, CSL IoT Managed Router Pro

Service

CSL IoT Core Network

Description

<b>Subject: </b> Notification - CR00014364 <b>Change ID: </b>CR00014364 <b>Description: </b> As part of CSL’s secondary data centre migration programme, the standby CSL managed devices VPN Gateway will be relocated from the existing secondary data centre to the new site. This will be followed by a controlled failover test to validate high availability and service continuity. <b>Expected Impact: </b> No customer impact is expected during the physical relocation. However, VPN gateway redundancy will be temporarily unavailable during this activity. In the event of any unforeseen issues during the failover test, a brief service interruption (up to 10 minutes) may occur affecting device VPN connectivity. <b>Reason for Change: </b> CSL’s secondary data center migration and ensure continued service stability and resilience

History

No incidents in the last day